KapitalBiz Consulting Course
Essential Skills for Office Managers
- Date 11 – 13 June
- Format Hilton Hotel, Sandton
- 8 Lessons
This 3-day Essential Skills for Office Managers training course will help you see yourself and your office management role from a fresh new perspective. Starting with the foundation of self-knowledge, we will explore in depth what make you thrive and what holds you back. You will learn how to work with anyone on any level with credibility, confidence, clear communication and discover how to stop chasing your tail and manage your time and tasks to achieve daily tasks and reach long term goals with minimum stress and maximum job satisfaction.
Local Fee R 17,999
International Fee $ 1,200
What it’s all about
Why you should attend
• Office administration is the foundation of every organisation
• Administrative roles and functions
• Administration in the hybrid workplace
• Insight into your personality style
• Basic assertive communication
• Interacting with others in a professional manner
• Managing difficult people and situations
• Developing a good team dynamic
• Creating transparency and trust
• Maintaining employee files
• Training and coaching others
• Basic HR rules for absenteeism, disability etc
• Developing your own leadership skills
• Planning and managing meetings
• Problem solving skills
• Travel arrangements
• Planning and prioritising tasks
• Basic bookkeeping skills
• Global telephone service standards
• Modern telephone etiquette
• Cellphone management
• E-mail etiquette
• Modern business writing skills
• Scheduling appointments
• Time management
• Preparing documents and packs for meetings
• Basic project management
• Event management
• Develop an effective filing system- electronic and manual
• Preparing agendas and minutes
• File retrieval, file retention
• Data compilation
• Maintaining supplies
• Maintaining open channels of communication
• Managing daily stress and preventing burnout
Ideal Participants for This Program
Who should attend
Book Your Spot
Essential Skills for Office Managers
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