The purpose of this course is to better prepare executives for the challenges of serving as the number two executive in an organization. Doing so requires that we spend time addressing several important considerations. The first series of considerations involve understanding the role of the number two.
The role defies a single definition because the demands placed on the COO vary as a function of the CEO’s knowledge, skills, abilities, preferences, and personality, as well as the life cycle stage and strategy of the company and competitive and other external factors.
The first purpose of this course is to help attendees appreciate the nuance associated with being a great second in command so that they are better prepared to offer the leadership team just what it needs.
The second purpose of the course is to both broaden and deepen the skills most critical to the COO position. For example, the COO is often the person with direct responsibility for leading change. The COO usually has considerable responsibility for executing the company’s strategy.
And, finally, the COO must be a capable leader of people and of teams. During this course, a series of exercises and activities will be used to help illustrate just how to sharpen these critical leadership competencies.
By the end of the course attendees:
- Will learn about the seven types of COO roles and how to prepare themselves to effectively execute each;
- Will learn how to effectively build a career strategy to make the most of their COO opportunity;
- Will build their ability to form and lead teams, as well as to restore the performance of a team that is underachieving;
- Will understand and be able to lead organizations without falling prey to the forces that most often lead strategies to fail;
- Will expand their capabilities in the critical leadership areas of:
- Leading change
The Role of COO
- Understand each of the seven types of COOs and the factors that determine which is the best fit for current conditions
- Developing a productive relationship with your CEO
- Developing a productive relationship with the board and other stakeholders
- Discussion of lessons for success from the careers of iconic COOs
- Learn how to build trust in teams and to recover performance from teams that are slipping
- Understanding career strategy in today’s business climate
- Developing your own career strategy as a COO – what comes next and building a plan to get there
Competencies in Leading Change
- Discuss the role of COO as change agent in today’s organizations
- Identify the factors that make change leadership so challenging
- Practice with models of organizational change using case studies
- Play the Experience Change simulation (one laptop per team and internet access will be provided)
- Go beyond the traditional view of change leadership to understand how basic unanswered questions about the organizational environment can doom change and how to overcome them
- Improve your ability to motivate employees, particularly those who do not appear willing to support change efforts
Overcoming Threats to Successful Execution of Strategy
- There are ten common reasons that strategy fails when it comes to execution, including challenges with communication, alignment with other activities and systems in the company, and so on
- Learn to anticipate these threats to strategy execution and practice approaches that disarm them
Who should attend?
This three day intensive course is designed specifically for:
- Existing COOs
- Aspiring COOs
- Head of Operations
- Risk Managers
- Risk Directors
- Control Function Managers